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Residents Rights & Responsibilities

Bougainvillea, does have some rules which encourage a harmonious coexistence between residents and staff, assisting with the smooth day-to-day operation of the village.

The residents within our village have an important role to play with these rules, as well as other events & activities on offer within the village. After all, it’s your home!

Bougainvillea has a Residents’ Committee, with its members elected by the residents of the village, representing the interests of all who live here.

Being Strata Titled, there is an Executive Committee which meets each 4th Thursday of the month, consisting of the officers nominated and elected by the owners.

Regular meetings are held between the Residents’ Committee and the Village Operator. Occasionally, the Residents’ Committee will hold a meeting to communicate important information that may affect those residing here.

When my mother needed to move from Newcastle, I spent many months looking at more than 20 retirement facilities. Bougainvillea was unique from the first visit and my mother regularly said that coming to live there “was the best decision she ever made! The care and attention to detail has never been more apparent than in these strange pandemic days. Thank you and congratulations to all the staff who have made my mother’s stay so happy over these years.
Elizabeth – Daughter of a Resident
After living in the same home for 38 years, the thought of moving was very daunting! However, the process was not nearly as confronting as I had imagined, because of the wonderful direction, help and patience given by the sales department at Bougainvillea. Then came the move into my new home, which again was seamless because of the help I received from the staff and the warm welcome given to me by the other residents at Bougainvillea. The location is wonderfully convenient for all things shopping and transport, I’m wondering why it took me so long to make the decision to move
Helen
The difference that we perceive, is the Bougainvillea team don’t see it as just a job, but see themselves as professional enablers for people to live well. The warm community spirit is testament to their success in that. I can’t emphasise enough how significant the private retention of Bougainvillea is, along with the strata titles of the residents. It’s a case study for how to make retirement living work, and I do hope that the relevant authorities and legislators can watch and learn from Bougainvillea’s example. It’s a major triumph, proving beyond doubt that business success and compassionate ethical practices are not mutually exclusive.
Grant – Son of a Resident
It was a big move for mum after 60 years in the family home to relocate to Bougainvillea. Mum is settled and enjoying her new home. All the staff at Bougainvillea have been so helpful and always around to assist mum when she needs a hand. It’s a great place for our family to visit and have some time with mum. Bougainvillea has far exceeded our expectations.
Kerry – Daughter of a Resident.
I’ve been fortunate enough to live at Bougainvillea since 2015. It was the choice my husband and I made after inspecting and researching all the other retirement villages. I love being right in the heart of Neutral Bay, with easy access to shops and all essential services. The staff are very professional and have been especially kind and caring during COVID-19. I am very happy at Bougainvillea and feel very safe and part of a wonderful community.
Shirley
Coming to Bougainvillea was one of the best moves of my life, as I have been very happy in my new home. I had looked at quite a few retirement villages and clearly remember thinking when viewing Bougainvillea, ‘I could live here’. It just had a lovely, happy atmosphere and even before I moved here, the staff made me feel welcome. It is very well managed, and the support staff are excellent. A lot of us, as we get older, lose confidence, but the staff here go out of their way to get to know the residents, they help us with all sorts of little things that worry us. At a happy hour a week ago, one of my fellow residents said to me, ‘This would be the best retirement village in Australia’. I do believe she was right.
Gordon

Download our brochure

Containing thorough, detailed information about Bougainvillea. Our facilities, services, costs & more. Our brochure provides answers to your queries.

DOWNLOAD OUR BROCHURE HERE

Containing thorough, detailed information about Bougainvillea. Our facilities, services, costs & more. Our brochure provides answers to your queries.

Serviced and independent living strata titled apartments in the heart of Neutral Bay.

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